BluPaws - Web and Mobile Privacy Policy
Effective: September 9, 2020
INTRODUCTION
BluPaws pet wellness platform is a fully owned solution from Oner labs LLC. Oner owns and operates the websites located at www.blupaws.com and mobile applications - BluPaws Clinic and BluPaws (collectively, the “BluPaws Apps”). Through these Websites and Apps, we allow various pet wellness service providers to offer variety of services (including online services) that enable visitors to the Websites and apps (“you” or “Visitors”) to receive access to various types of pet health services. The platform will also have information about services provided by wellness providers in the BluPaws platform (“Services”).
Oner understands that privacy of information is of great importance to our Visitors.
APPLICABILITY OF THIS POLICY
This Web and Mobile Privacy Policy (“Privacy Policy”) describes what information Oner collects about visitors on the Websites/ BluPaws Apps and how that information is used.
AGREEMENT TO THIS PRIVACY POLICY
Your access and use of the Website/ Apps is subject to your agreement with this Privacy Policy and the Web and Mobile Terms and Conditions. By using the Website/ Apps, you expressly agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use or access the Website/ Apps for any purpose. Please print a copy of this Privacy Policy for your records.
MODIFICATIONS TO THIS PRIVACY POLICY
Oner may revise this Privacy Policy regarding the collection of information at any time. Should this Privacy Policy change materially, Oner will give notice to you by posting a notice regarding the new policy on the Websites. The revised Privacy Policy will be effective as of its posting unless otherwise stated.
By accessing or using the Website/App after such changes are posted you agree to all such changes.
COLLECTION, USE AND DISCLOSURE OF INFORMATION
Either Oner or a third party vendor on behalf of Oner may automatically collect information while Visitors browse the Websites and access BluPaws Apps. We may collect such information by tracking, or asking a third party vendor to track, your click-stream activity when such information is not tied to a user ID through the use of "cookie" technology or by tracking internet protocol (IP) addresses, as explained below. Because we want our Websites/ Apps to better serve Visitors' needs, we collect some basic information about Visitors and their devices, including, but not limited to:
- IP address (the computer's address on the Internet)
- Operating system (e.g. Windows Vista)
- Browser software (e.g. Microsoft Internet Explorer, Firefox)
- Internet Service Provider (e.g. AOL)
- Geographic location (e.g. Boston, Mass.)
- Type of device (e.g. iPad, desktop)
- Mobile device crash information
- Locale and language of device and whether it has fingerprint/face sensors
- Dates and time you accessed and used the Website/ Apps, features you used, and how long you use the Website/Apps overall
- Links you click and pages you view within the Website/ Apps
- Pages you view before and after you leave the Website/ Apps
We use this information to continuously enhance our Websites/ Apps and to better serve our Visitors’ needs. For example, we use this information to know what browsers people most commonly use, what pages are most often visited, and what functionality is most used. Some of the information we collect from Visitors, such as IP Address, may be considered identifiable personal information (“Personal Information”). Additionally, there are times on our Website and BluPaws Apps that Visitors are able to voluntarily submit Personal Information, such as their name, phone number, and/or email address in order to obtain more information from Oner or for use in the BluPaws platform. We may remove personal identifiers from your Personal Information and maintain and use it in a de-identified form (“De-Identifiable Information”). De- Identifiable Information and Personal Information are collectively referred to throughout this Privacy Policy as “Information”.
The Information collected from Visitors on our Websites/ Apps may be shared with our suppliers and vendors and used in the aggregate to create summary statistics that help us analyze the Website/ Apps’s usage trends, assess what information is of most and least importance, determine technical design specifications, arrange the info in the most user-friendly way, and identify system performance or problem areas.
By continuing to use the Websites and Apps, you hereby consent to the use and disclosure of your Information as set forth below:
- within Oner with our BluPaws service providers such as a cloud service provider in US or the Canada for data storage
- with our financial, insurance, legal, accounting or other advisors that provide professional services to us;
- to respond to a subpoena, order, legal process, or government request;
- to protect, establish or exercise our legal rights or defend against legal claims;
- to investigate, detect, suppress, prevent or take action regarding illegal or prohibited activities, suspected fraud, situations involving potential threats to the reputation or physical safety of any person;
- if we are to be sold, merged, or amalgamated or substantially all of our assets are to be sold or disposed of, your personal information may be transferred to a potential purchaser if, and to the extent necessary, it is required for the purposes of deciding whether to proceed with the proposed transaction and completing it. If such a sale, merger, acquisition, or disposal is completed, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with this Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information; or
- as otherwise required by law.
Refund and Cancellation policy
- In case of any scheduling issues or Cancellation by the provider, BluPaws will cancel the visit and refund your payment.
- You can cancel your visit and request a refund anytime unless the provider has not confirmed your visit booking
- Once your visit is confirmed, please reach out to the provider if you need to reschedule or cancel and request a refund.
- Any refund from BluPaws will be put back on to the same payment method you used and will be processed in 5-7 working days.
YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
Amendment. You have a right to request that Oner amend or delete the Personal Information it collects from your use of the Websites/ BluPaws Apps if you believe it is incorrect or incomplete, and you may request an amendment or deletion for as long as the Personal Information is retained by Oner. You must submit your request in writing to Oner's BluPaws privacy officer and provide a reason to support the requested amendment. Oner may, under certain circumstances, deny your request by sending you a written notice of denial.
Withdrawal of Consent. Subject to applicable law, you may withdraw your consent to uses and disclosures of Personal Information as outlined in this Privacy Policy. You must submit your request in writing to BluPaws privacy officer. Withdrawing consent does not invalidate consent to any collection, use or disclosure of Personal Information to which you consented before consent was withdrawn. If you withdraw consent, or refuse further consent, BluPaw's ability to offer services to you may be limited.
HOW TO CONTACT US?
Questions or comments regarding this Policy should be submitted to the BluPaws Privacy Officer by mail or electronic means as follows:
BluPaws Privacy Officer
Oner Labs LLC
9414 Abbey Rd,
Irving, TX 75063
admin@BluPaws.com